Australia-Wide Telehealth Healthcare — When U Need It

Virtu Health prides itself on been the little guy, we are NOT big pharma, and our practice reflects this, putting the patients’ needs before profits. With Virtu Health, we can guarantee consistency in practitioners and a considered approach to care, we are counsellors after all. Our Google Reviews reflect this!

No referral is required! You can directly reach out to us to book an appointment. We believe in making mental health support as accessible as possible, so we keep the process simple and straightforward.

Our services primarily support adults aged 18 years and over. For individuals under 18, we are happy to provide mental health assessments and medication reviews for standard treatments where clinically appropriate. However, prescriptions outside commonly prescribed mental health medications are only available for patients aged 18 and above.

We offer services for a broad range of mental health conditions, including but not limited to:

• Anxiety
• Depression
• Trauma and PTSD
• Bipolar disorder
• Schizophrenia and psychosis
• Grief and loss
• Stress management
• Mood disorders
• Self-esteem and relationship issues

In short, no, we will prescribe treatments that are most suited to you and your presenting problem. We are brand agnostic, meaning we can prescribe anything that is available in Australia.

We are not aligned with any brand or wholesaler, and do not profit from the medication we choose.

We prefer to send prescriptions to our partnered pharmacy as we have up-to-date information on medications in stock.

It’s important to note if you choose your own pharmacy, they may need to order medication, which can take 1-2 weeks to organise (most pharmacy will only stock one or two brands – this is why they have to order medication from wholesalers which can take time).

However, with our partnered pharmacy, we can address any concerns instantly and ensure a smoother process for you.

To determine your eligibility for Virtu Health Chronic Condition Clinic, we would need to assess your specific health condition and medical history.

To qualify for Virtu Health Chronic Condition Clinic, you must meet the following criteria:

Chronic Condition: Your condition must be chronic, lasting three or more months.

Previous Treatment: You must have tried other treatments that either did not fully alleviate your symptoms or caused undesirable side effects.

Exclusions: History of psychosis or schizophrenia. Cardiovascular disease, kidney disease, or liver disease. History of drug dependence.

No. TGA approval concerns the prescriber rather than the client. When a client visits a new clinic or consults a different doctor or prescriber, it’s essential for the prescriber to secure

TGA approval before prescribing the medication.

• TGA approvals might take 1-3 business days.
• We aim to have the medication arrive to the client within 7 business days

An online mental health assessment at VirtuHealth is a comprehensive telehealth consultation designed to understand your symptoms, history, and treatment goals in a safe, confidential setting.

During your appointment, your practitioner will:

• Discuss your current symptoms (anxiety, low mood, sleep disturbance, stress, trauma, etc.)

• Review your medical and mental health history

• Explore past treatments and medications

• Assess lifestyle factors such as sleep, work, stress and support systems

• Identify any risk factors or urgent concerns

The goal is not just to “tick boxes” but to gain a clear understanding of what is happening and why.

Following the assessment, you may receive:

• Diagnostic clarification

• A personalised care plan

• Recommendations for therapy

• Medication recommendations or review (if appropriate)

• Ongoing follow-up options with the same practitioner

Appointments are conducted via secure telehealth, so you can attend from home anywhere in Australia.

Both telehealth and in-person care are effective. The right option depends on your preferences and clinical needs.

Telehealth Advantages

• Accessible anywhere in Australia

• No travel time

• Greater flexibility

• Reduced wait times

• Comfortable home environment

For many mental health concerns, telehealth provides care that is clinically equivalent to in-person appointments.

When In-Person May Be Better

• Severe or complex physical health assessments

• Situations requiring physical examination

• Certain high-risk presentations

For most adult mental health assessments, medication reviews, and ongoing support, telehealth is safe, convenient and effective.