
1
Book an appointment
Our services are for mental health, chronic conditions, sleep issues and more.
- No referral required
- Flexible booking options
- Bulk billed unless specified

2
Online consultation
Attend your appointment via phone or video to receive a comprehensive health review and personalised treatment plan.
- Experienced, down-to-earth practitioners
- Seemless telehealth platform
- Receive a personalised care plan tailored to your health goals
- Medication delivered directly and discreetly to your door, Australia wide

3
Unlimited, ongoing care
Receive the support you need so you can manage your treatment plan confidently.
- Same practitioner appointments, for as long as you need us
- Fast response times
- We equip you with the tools needed for ongoing long term health

Empowering U with proactive health solutions
Unlimited support
Be followed up by the same practitioner each appointment.
Agnostic prescriptions
Our practitioners are not bound to specific brands or products and only prescribe with your needs in mind.
All of U
We focus on the whole person.
What U are saying
EXCELLENT Based on 47 reviews Beau SinnTrustindex verifies that the original source of the review is Google. During my time in defence, I have seen countless mental health specialists. I feel as if I have never been fully herd until I was put in touch with the waiting room. Alaina has gone above and beyond in making me feel comfortable with discussing my issues and ultimately putting me in a better place then I have in years. With the waiting room in my corner, I feel like nothing is impossible. I cannot recommend the team at the waiting room enough. Matt SkiTrustindex verifies that the original source of the review is Google. Amazing staff have been most helpful would recommend 10/10 Aaron “Commando Roll” LucasTrustindex verifies that the original source of the review is Google. I wish I had found TWR sooner! Booking process is smooth and quick and no waiting for weeks to see a practitioner. Alaina called on time and was very professional and easy to talk to. She understood my conditions and made a number of recommendations for other medical practitioners that I should consider seeing in line with the treatment I am receiving from TWR. I've had experiences elsewhere that left me feeling like I'd been processed, not treated. TWR are the polar opposite to this. TWR are the clinic you are looking for, I cannot recommend them highly enough. AmandaTrustindex verifies that the original source of the review is Google. Friendly, great advice, no judgement and affordable. Alaina and jerry rock 👌 Danielle EdmondsTrustindex verifies that the original source of the review is Google. 100% highly recommend Alaina and Ben at the waiting room health services (TMR). The first appointment cost $70 with all follow-up appointments bulk billed. They provide exceptional education around what strain profile is best to alleviate symptoms for each individual condition. Their fast, efficient, quality care is appreciated. They make you feel like you are not just a number. I honestly will remain a lifelong client. Thank you both. Paris DonaldsonTrustindex verifies that the original source of the review is Google. Incredibly helpful and kind, the service and communication is very fast and reliable!! Jay DemasiTrustindex verifies that the original source of the review is Google. The Waiting Room team are absolutely brilliant! My partner and I have had the privilege of working with Ben of whom is friendly, attentive, and thorough. The cost of the services offered is as affordable as they come and unparalleled by similar providers. I cannot recommend TWR highly enough! charlotte stevensTrustindex verifies that the original source of the review is Google. Best experience I’ve had! Quick replies, easy to talk to, talk straight to the pharmacist and they work with you! Timm JoTrustindex verifies that the original source of the review is Google. Thanks so much to Alaina and the TWR Team. They've been really supportive, responsive and transparent throughout this process. Can't recommend enough.